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FAQs
Below are some of are common questions
Do you offer local pickup?
Yes! If you’re local to the Aiken area, simply choose Local Pickup during checkout. We’ll notify you as soon as your order is ready for pickup.
Can I change or cancel my order?
We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us as soon as possible. While we’ll do our best to accommodate your request, changes cannot be guaranteed once your order has been processed.
How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping generally arrives within 3–5 business days, while expedited shipping typically arrives within 2–3 business days.
How much does shipping cost?
Standard Shipping:$5.95Expedited Shipping:$10.00FREE Standard Shipping on orders over$100.
What is your return policy?
We gladly accept eligible returns within14 daysof purchase. Returned items must be unworn, unwashed, have all original tags attached, and meet the requirements outlined in our Return Policy. Approved returns receive store credit only.
Can I return an online purchase in-store?
Absolutely! Online purchases may be returned in-store as long as they meet our14-day return policyand all return eligibility requirements.
How do I know what size to order?
Sizing can vary by brand. We provide sizing information whenever possible in each product description. If you need additional help, feel free to contact us—we’re always happy to assist you with finding the perfect fit.
Do you offer personal styling assistance?
Yes! Our team loves helping customers create the perfect look. Whether you’re shopping for everyday wear, work, a vacation, a special event, or simply updating your wardrobe, we’re happy to provide personalized styling recommendations and outfit ideas. Stop by the store or reach out—we’d love to help you find pieces that fit your style and make you feel confident
How often do you get new arrivals?
We receive new arrivals every week! Our latest styles are always featured in the New Arrivals section of our website, making it easy to see what’s just arrived.
To stay up-to-date on the newest fashions, exclusive promotions, and special events, be sure to subscribe to our email list and follow us on social media.
Will sold-out items be restocked?
Some of our styles are limited edition and may not be restocked. If an item becomes available again, it will be added back to our website as inventory permits.
Do you offer military, teacher, or first responder discounts?
Yes! We proudly offer a generous discount to active-duty military, veterans, teachers, and first responders. Simply present a valid ID at checkout to receive your discount.
Do you have a loyalty rewards program?
Yes! Our loyalty program is free to join. Simply sign up and start earning rewards every time you shop. It’s our way of saying thank you for supporting Local Threads Aiken!
Do you offer gift wrapping?
Yes! We offer professional gift wrapping for a minimal fee, making it easy to give the perfect gift for birthdays, holidays, anniversaries, baby showers, weddings, or any special occasion.
Do you sell gift cards?
Absolutely! Gift cards are available in multiple denominations and make the perfect gift when you can’t decide what to choose.